For retailers that are serious about increasing the efficiency and scale of their operations, the D365 for Commerce solution offers the best in terms of features and fitment. This is a comprehensive product suite which includes detailed retail functionalities such as digitalization, customer orientation, resource management, sales, marketing, finance and reporting. Modern organizations can also make use of the most recent AI and ML features to get intelligent real-time insights on improving productivity & profitability.

Core Modules

  • Retail
    • Retail and Commerce
    • - Head Office functionality
    • Point of Sales (POS)
    • - Modern POS
      - Cloud POS
  • Finance Management
  • Supply Chain Management

Core Capabilities

  • 01.

    Omni-channel Experience

    Retailers can now use multiple channels such as physical stores, e-commerce website, home-delivery, order online & pick-up-from store, thus giving a seamless experience to Customers with the flexibility to move across channels.
  • 02.

    Customer First Features

    Service Lifecycle Management
    Advanced organizations can use the D365 Customer Insights add-on to get a unified, multi-dimensional view of Customer behaviour, across digital & physical channels.
  • 03.

    Streamlined Retail Operations

    >Quality Management
    Both supply & demand side of operations can be streamlined with advanced features such as auto replenishment, customer demand forecasting, intelligent procurement & detailed level of item movement & tracking.
  • 04.

    Digital Commerce

    Freight Management & Logistics
    Multiple development tools have been provided to build digital stores, simplify content management and plan & execute multi-channel marketing strategies.

Industry Solutions

Trading & Distribution
Retails steamlined financial functions


  • Automation at the store with mobile POS, in-store pricing & daily instructions
  • Intelligent merchandizing with data modelling, forecasting and dynamic pricing
  • Customer recommendations based on previous purchase history & current trends

Latest Case Studies & Publications

What Others Say About Us

Our customers are delighted with the turnaround in their businesses by adopting disciplined, structured, and systematic processes. Implementing best-fit software and infrastructure solutions has given them the winning edge that makes them stand out as leaders in their respective industries.

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