A Proactive Approach to IT Maintenance & Support
There are many reasons why Managed Support Services is the need of the hour for growing, multi-functional, multi-location organizations. Firstly, with an in-house team, organizations need to spent time and resources towards hiring people, training them, and ensuring that delivery milestones are met. Secondly, knowledge management becomes another function that gets added to the organizations' activities. Many CIO's and CEO's are now convinced that working with professional managed support service companies is a good alternative to the do-it-yourself approach and has several benefits.