Microsoft Dynamics 365, a much awaited product from Microsoft addresses the many requirements that have come up from the 'Voice of the Customer'. Customers are delighted to have a unified ERP and CRM interface with a single source of data. Dynamics 365 combines productivity based tools like Word, Excel and Outlook with business process automation related features such as Accounting, Distribution, Sales, and Customer Service. A single sign-on solution deployable on-premise or on the cloud, Dynamics 365 is available in desktop, mobile app and tablet versions with support for Windows, Apple and Android platforms.

At Godrej Infotech Limited, we are now extending our ERP and CRM product range to include the unified Microsoft Dynamics 365 on-premise solution. Our team of solution architects, project managers, functional and technical consultants are trained to provide best-fit, standard or custom-built, cost-effective solutions that address the challenges faced by customers across multiple industry verticals.

The Dynamics 365 on-premise application consists of:

  • Dynamics 365 for Finance & Operations
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Sales
md 365

Core Capabilities

  • 01.

    MD 365 for Finance & Operations

    steamlined financial functions
    Streamline production and distribution operations with uniform visibility across supply chain, procurement and sourcing, vendor management, budgeting and forecasting, accounting, sales, and marketing functions.
  • 02.

    MD 365 for Field Service

    steamlined financial functions
    Minimize actual field service visits with proactive device and equipment maintenance and monitoring activities.
  • 03.

    MD 365 for Sales

    steamlined financial functions
    Make your sales teams faster, smarter and better by focusing on data driven actionable insights.
  • 04.

    MD 365 for Customer Service

    steamlined financial functions
    Make knowledge the strength of the organization with a unified knowledge base and community portal.

Industry Solutions

Manufacturing Manufacturing


  • Shop floor management with task guides, workspaces and instruction sets
  • Multiple production strategies - make-to-order, make-to-stock, assemble-to-order, configure-to-order
  • Radio frequency (RF) support for expediting warehouse operations using mobile handheld devices
Trading & Distribution
Trading & Distribution steamlined financial functions

Trading & Distribution

  • Manage multiple currencies and policies with the Vendor Trade Agreement feature
  • Approval workflow based procurement process
  • Vendor self service portal for streamlining vendor activities
Role Based Functions
Retail Retail


  • Position products better with meaningful insights about customer preferences
  • Easily identify cross-sell and up-sell opportunities
  • Omni channel engagement with customers using multiple devices and delivery methods

Latest Case Studies & Publications

What Others Say About Us

Our customers are delighted with the turnaround in their businesses by adopting disciplined, structured, and systematic processes. Implementing best-fit software and infrastructure solutions has given them the winning edge that makes them stand out as leaders in their respective industries.

Get In Touch close Get in touch

Please Enter First Name
Please Enter Email ID Please Enter valid EmailId
Please Enter Contact Number Please Enter Valid Contact Number
Please Enter Contact Number
Please Enter Security Code.

Write to us at or call us at 91-22-67964086/87