The Digital Way of Collaboration & Communication

Techno-savvy organizations looking for automated customer engagement solutions can benefit significantly from Salesforce CRM - an innovative product built using the Software as a Service (SAAS) model. Salesforce is also bundled as the Customer 360 solution which has Sales, Service, Marketing & Commerce modules.

At Godrej Infotech, we have a dedicated business practice for working with small and mid-sized organizations that require simple, yet effective CRM solutions. Our services include:

  • Business Process Consulting
  • Implementation
  • Support & Maintenance

Technology Solutions

  • 01.

    Sales Cloud

    Advanced Analytics
    A user-friendly, interactive interface with multiple tips and tools to grow your business
  • 02.

    Marketing Cloud

     IoT integration
    Special features for digital marketing such as emailers, social media campaigns, mobile ads, and automation functions.
  • 03.

    Commerce Cloud

    AI, Machine Learning
    B2B and B2C features such as shipping, fulfillment, and AI predictive intelligence
  • 04.

    Service Cloud

    Domain specific Digital Transformation solutionss
    Enhanced SLA management with Visual SLA Timeline, CTI Integration, Service Cloud Portal, and Omnichannel Routing.
  • 05.

    Analytics Cloud

    Domain specific Digital Transformation solutionss
    Use Einstein Analytics & Tableau for rapid data exploration, visualization, and insight generation

Industry Solutions

Manufacturing Manufacturing


  • Optimize supply chain and manage inventory via mobile devices
  • Empower field service agents with the necessary information to resolve issues on the first visit


  • Omni-channel experience that brings flexibility to buyers
  • Personalized services based on customer information
Role Based Functions
Professional Services steamlined financial functions

Professional Services

  • Unified platform for aligning customers, partners, employees, and suppliers
  • Use intelligent forecasting tools, allocate budgets, and optimize resource planning

Latest Case Studies & Publications

What Others Say About Us

Our customers are delighted with the turnaround in their businesses by adopting disciplined, structured, and systematic processes. Implementing best-fit software and infrastructure solutions has given them the winning edge that makes them stand out as leaders in their respective industries.

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Write to us at or call us at +91 226 796 4086 /4087