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Experience unified commerce & customer insights with D365 Commerce
Delivering tailored solutions for eCommerce, point-of-sale and customer relationship management
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Our Dynamics 365 Commerce expertise enables seamless omnichannel experiences by integrating back-office, in-store, call center, and digital operations, driven by consumer insights to enhance business productivity.

Retail Business Challenges

Retailers face a pressing need to evolve with tech-savvy customers, prioritizing personalized connections and seamless interactions.

  • Managing timely order delivery & return icon

    Managing timely order delivery & return

  • Adapting to changing consumer behaviors icon

    Adapting to changing consumer behaviors

  • Providing digital self-service options for seamless CX icon

    Providing digital self-service options for seamless CX

  • Optimising inventory management icon

    Optimising inventory management

  • Breaking data silos for better collaboration icon

    Breaking data silos for better collaboration

D365 Commerce Key Capabilities
Optimise retail business with personalized experiences & enhanced employee productivity
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Consistent Customer Engagement

Delivering personalized and seamless experiences across all touchpoints.

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Enhanced B2B Engagement

Tailored functionality for B2B organizations and self-service purchasing experiences.

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Dynamic Website Creation

Launch dynamic websites effortlessly with a user-friendly visual page builder.

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Personalized Multichannel Journeys

Craft personalized journeys with Commerce and Dynamics 365 Marketing.

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24/7 AI-Powered Support

Provide round-the-clock AI-powered chatbot support with Dynamics 365 Customer Service.

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Data-Driven Targeting

Target customers effectively through data-driven segmentation for relevant campaigns.

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Adaptable Commerce

Deploy adaptable, API-first commerce for various channels.

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Data Security

Go global with flexible deployment options and secure data management.

Industry Spotlight
Equipping businesses with industry specific solutions to thrive in a competitive market.
Manufacturing

  • Manufacturing

    • Industrial Manufacturing
    • Automotive OEM/ Suppliers
    • High-Tech Electronics
    • Refinery, Petro-Chemical and Process Equipment
    • Aerospace & Defense Equipment
    • Ship Design, Building and Repairs
    • Infrastructure / EPC with Turnkey and BOOT BOLT

  • Industrial Manufacturing

    1. Automotive OEM/ Suppliers
    2. High-Tech Electronics
Retail

  • Retail

    • Hypermarket
    • Supermarket
    • Electronics
    • Fashion
    • Health & Beauty
    • Specialty Stores
Duty-Free and Travel Retail
Food and Beverage
Hospitality

D365 Commerce Benefits

Discover a scalable and secure commerce platform that empowers retailers to thrive in fast-paced digital landscape.

Reduce complexity and total cost of ownership with a unified commerce platform.

AI-based suggestions for cross-selling and up-selling that improves customer buying propositions.

Strengthened commerce operations and customer experiences with omnichannel selling and real-time inventory visibility.

Open access to full product catalogues and advanced in-built tools for proactive actions and decision-making.

Connected view of marketing and commerce operations for improved coordination.

Engaging digital storefronts with user-friendly web authoring and development tools.

Case Studies

Delivering Result that Matter

Recognized for industry knowledge, technical excellence, and delivering high-performing solutions across diverse sectors

Exclusive Distributor of Renowned Coffee Brand in Egypt and Saudi Arabia

D365 cloud implementation unified finance, retail, and supply chain operations, enabling real-time data access and streamlined decision-making across Saudi and Egypt

Leading Dairy Manufacturer Based in Saudi Arabia

Advanced WMS in D365 automated warehouse operations, enabled real-time inventory tracking, and improved shelf-life management

Low Code, No Code Configurable IIoT Accelerators on Azure IoT or AWS IoT

Solution Features

  • Real-time Monitoring
    1. Alerts
    2. Machine parameter-wise graphical reports
    3. Real-time asset tracking
  • Work Management
    • Work Order Generation for Asset Maintenance
  • Predictive Maintenance
    • Multivariate Azure ML-driven predictive failure analytics
  • Service Management
    1. Service performance monitoring
    2. Expense management and Warranty tracking
  • Collaboration and Integration
    • Chat collaboration
    • Integration with SAP using file-based data transfer mechanism
  • Customer Portal
    • Notifications
    • Reporting and analytics
    • Service contracts (AMC)
The Significance of Dynamics 365 Commerce in B2B Sales Evolution
In the realm of B2B digital sales, Dynamics 365 Commerce stands as a beacon of innovation. This platform plays a pivotal role in reshaping B2B sales strategies, enabling businesses to navigate the digital landscape effectively.
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The Distinctive Edge
Maximize ROI and transform your commerce experience with our D365 Commerce expertise
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Strong track record in Customer and Channel Commerce (C-Commerce) domain.
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Proficiency in Magento CE & Enterprise for a seamless end-to-end customer experience journey.
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Expertise in developing native iOS and Android apps for end-users, dealers, and sales personnel.
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Microsoft Solutions Partner with specialized expertise in retail vertical, SMEs, and Channel Commerce.
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Troubleshoots, evaluates and optimizes D365 Commerce solution with expertise.
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Global delivery model and pool of certified D365 experts.
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Microsoft cloud partner and proven history of working with small, medium and large size enterprises.
Transform your Business with us
Let us discuss how D365 Commerce is essential for retail owners to thrive and prosper in digital landscape.
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