We are pleased to inform you that now we have successfully completed 28 months without a single hour of downtime on Infor ERP LN after we have gone live on 1st October 2008.
This itself speaks about the excellent quality & robustness of the ERP LN system implemented by our joint team of Sulzer & Godrej. This up-gradation from BaaN IV C4 to ERP LN 6.1 FP2 with India localization was successfully completed in 115 working days by our joint team, which is a landmark project for Sulzer India Ltd.
We achieved flawless mapping of all our major business processes to the satisfaction of our global standards within this rollout. The implementation of full fledged management accounting through ERP LN controlling module to our global standards was one of the key benefit we achieved through the same. We really appreciate the qualitative work done by your team of consultants & as well your own timely involvement in our Steering committee to drive the project successfully.
This implementation was also appreciated at our global corporate level as a benchmark for successful cost effective, qualitative implementation done in very short time.
We have been getting timely service support from your end for our AMC with you after our Go Live & we are very much satisfied with the quality of the support provided to us till now. Our enhanced business requirements were also promptly addressed by your team from time to time.
We look forward to your similar continued support in our future projects as well.
Yours Sincerely,
For Sulzer India Limited
| B. Balaji |
Pramod Khade |
| President |
Project Manager – Infor ERP LN |