Today's retail landscape offers unprecedented opportunity even as it presents new challenges. Economic pressures, increasing choice in products and shopping formats, and unparalleled access to information are fueling today's empowered shoppers, who expect more from their retail experiences. As the line between social networking and commerce blurs, delivering on the brand promise and earning consumer loyalty are more important than ever before. One thing is clear: a new retail reality has emerged.
Challenges faced by Retail Industry
Increasing choice in products
Changes in shopping formats
Unparalleled access to information
Features of Microsoft Dynamics Retail Solution
Powerful (Deliver more value faster)
Purpose-built for the new retail reality
Empower your people to be more productive
Agile (Capitalize on opportunities and reduce risk)
Improve organizational responsiveness with a 360-degree view of your business
Take advantage of marketplaces and social commerce
Simple (Drive adoption and lower costs)
Key Functions addressed
1. Multichannel Management | Store Operations | Merchandising
Retail channel integration with online marketplaces and stores
Sites enable product/service quotations, recruiting, ad promotion, and more
Integrate assortment and category management
Centralized Store Management
Centralized point-of-sale terminal management
Powerful data replication
Manage staff at the store, regional, and global levels
"Drag-and-drop" designer allows POS UI customization
Purpose-built POS components are natively integrated
Powerful capabilities include on-account, global voucher, returns management, info codes etc…
"Optimize for profitability with pricing flexibility
Take advantage of powerful assortment management
2. Order Management | Replenishment
Create orders and quotations without leaving the customer's side
Accept, fulfill, and track standard and special orders with a 360-degree business view
Manage and apply required tax schemas.
Perform price and inventory checks and manage inventory reservations.
Manage inventory transfers and intercompany flows
Comprehensively manage purchasing, requisition, and replenishment processes.
Optimize purchasing and replenishment
3. Financial Management (GL/AP/AR)
Transform budget information into precise, workflow-driven management tools
Set up, view, and manage encumbrances.
Quickly create unlimited, form-based financial dimensions
4. Designed for the Enterprise
Global Reach and Scalability
Adapt quickly to changing business requirements
Scale your solution as business grows
Easily operate across geographies and locations
Capitalize on new opportunities with a web services framework
Hardware and Payment Compliance
Support retail industry standards
Manage PCI data security standards compliance and ongoing support
Realize productivity and data integrity
Take advantage of our unified natural model
Accelerate business success with a single, end-to-end solution.
Empower employees to improve customer satisfaction.
Add stores and expand into new retail channels.
Get people up to speed quickly-even with a rapidly changing workforce.